Privacy Policy

At Mokhatlo eFund, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using Mokhatlo eFund, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and manage your account
• To verify your identity and prevent fraud
• To communicate with you about your account and our services
• To send you important updates, notifications, and marketing communications (with your consent)
• To comply with legal obligations and regulatory requirements
• To analyze usage patterns and improve user experience
• To protect the rights, property, and safety of our users and the platform

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy
• Compliance with financial industry security standards

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We do not sell your personal information. We may share your information in the following circumstances:

• With your consent: When you explicitly authorize us to share your information
• Service providers: With trusted third-party service providers who assist in operating our platform
• Legal requirements: When required by law, court order, or regulatory authority
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Mokhatlo groups: With other members of your Mokhatlo group as necessary for group operations
• Protection of rights: To protect our rights, property, or safety, or that of our users

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
• Objection: Object to processing of your personal information for certain purposes
• Portability: Request transfer of your data to another service provider
• Withdrawal of consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in the Contact section below.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Financial records are typically retained for a minimum period as required by financial regulations.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.