Frequently Asked Questions

Find answers to common questions about Mokhatlo eFund and how it works.

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Common Questions

General questions about using Mokhatlo eFund

6 questions

Troubleshooting

Solutions to common issues

4 questions

Best Practices

Tips for successful group management

4 questions

Support & Help

Get help and contact information

3 questions

Common Questions

Troubleshooting

Best Practices

Support & Help

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Mokhatlo eFund

Frequently Asked Questions

Browse by Category

Common Questions

Troubleshooting

Best Practices

Support & Help

Common Questions

How do I apply for a loan?

What are the requirements to apply for a loan?

How are payments allocated?

Can I make payments in advance?

How do I view my contribution history?

What is a Mokhatlo group?

Troubleshooting

I can't see my payment in the system. What should I do?

Why was my loan application rejected?

How do I reset my password?

The dashboard is not loading correctly. What can I do?

Best Practices

What should I do if I can't make a payment on time?

How can I track my progress?

What information should I keep for my records?

How can I maximize my savings?

Support & Help

How do I contact support?

Where can I find more detailed documentation?

Can I suggest new features?

Still Have Questions?